nabaje Terms and Conditions
Please read these terms and conditions carefully before using our platform. This is a binding agreement between you and nabaje.
Table of Contents
01 General Terms
These terms and conditions ("Terms") form a legal agreement between nabaje ("we", "us" or "the platform") and any person using this website ("user" or "you").
By registering with nabaje or using any of our services, you are considered to have fully read, understood and agreed to these Terms. If you do not agree with any part of these Terms, please do not use our platform.
These terms and conditions are written in Bengali and the Bengali version shall be considered the final authority.
nabaje reserves the right to change these Terms at any time. If you continue to use the platform after changes take effect, you will be considered to have accepted the new Terms.
02 Account Registration
To enjoy services on nabaje, you need to create a personal account. The following conditions apply to account registration:
- Each person may create only one account. If multiple accounts are created, they will be closed and any available balance may be forfeited.
- All information provided during registration must be accurate, complete and up to date.
- It is your responsibility to keep your account password confidential. Allowing third parties to use your account is prohibited.
- You are fully responsible for all activities carried out using your account.
Identity Verification (KYC)
nabaje reserves the right to verify your identity at any time in the interest of security and fraud prevention. Government-issued identification (national ID card, passport or driving licence) and proof of address may be requested. Withdrawals may be temporarily suspended until verification is complete.
03 Age Requirement
Important: For users aged 21 and above only. Minors are strictly prohibited from creating an account on nabaje.
By registering with nabaje, you automatically confirm that you are at least 21 years of age. We may request proof of age at any time. If it is found that a user is a minor, the account will be closed immediately and all transactions will be considered void.
Following the "21+ age policy" is a core part of our responsible gaming commitment.
04 Bonuses and Promotions
nabaje offers various bonuses and promotional offers from time to time. Each bonus has its own terms. General bonus terms are listed below:
Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. Example: depositing ৳1,000 gives a ৳1,500 bonus and a total balance of ৳2,500. To withdraw the bonus, a betting turnover of 20 times the bonus amount must be met.
General Bonus Terms
- Each user may claim each bonus offer a maximum of one time.
- Bonus funds are not withdrawable as cash — withdrawal is only possible after the wagering requirement has been met.
- Attempting to withdraw a bonus balance before the wagering requirement is met may result in the bonus being cancelled.
- Attempting to claim bonuses using multiple accounts or false information will result in all bonuses being forfeited and the account being closed.
- nabaje reserves the right to modify or cancel any bonus offer.
05 Deposits and Withdrawals
nabaje supports transactions through Bangladesh's popular payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
Deposit Terms
- The minimum deposit amount is ৳100 for each method.
- Deposited funds are generally credited to the account instantly.
- Only use payment methods registered in your own name — using third-party payment methods is prohibited.
Withdrawal Terms
- The minimum withdrawal amount is ৳1,000.
- Withdrawal requests generally take between 15 minutes and 2 hours to process.
- Withdrawals must be made using the same payment method used for the deposit.
- Withdrawals may be delayed if identity verification has not been completed.
All financial transactions are secured with SSL encryption. Ensuring the safety of your funds is our highest priority.
Anti-Money Laundering
nabaje strictly follows anti-money laundering policies. We reserve the right to investigate any suspicious financial activity and report it to the relevant authorities if necessary.
06 Betting and Gaming Rules
The following general rules apply to betting and gaming on nabaje:
- Each game has its own rules which are displayed within the game.
- In the event of any issue caused by a technical error or disconnection, nabaje's decision shall be considered final.
- A random number generator (RNG) is used in each game, ensuring unbiased and fair results.
- Attempting to exploit any bug or error in a game may result in the winnings from that round being voided.
Live Betting
When betting on live events, results may differ due to internet connection delays. Bets accepted after an event has ended may be voided.
07 Prohibited Activities
The following activities are strictly prohibited on the nabaje platform:
- Creating an account using false or misleading information.
- Using multiple accounts or managing an account on behalf of a third party.
- Bonus abuse — placing bets with the intention of circumventing bonus terms.
- Using any software, bots or automated systems on the platform.
- Engaging in fraud, hacking or any other illegal activity.
- Harassing or mistreating other users.
- Using the platform for money laundering or any other financial crime.
Engaging in these prohibited activities may result in account closure, balance forfeiture and legal action.
08 Account Closure and Suspension
nabaje may close or suspend an account in the following circumstances:
- In cases of a breach of terms and conditions.
- In cases of failure to complete identity verification.
- In cases of suspicious or fraudulent activity.
- At the user's own request (self-exclusion).
Closure at the User's Own Request
If you wish to close your account, please contact our 24/7 live chat support or email [email protected]. Please withdraw any available balance before the account is closed.
09 Privacy Policy
Your personal information is extremely important to us. Full details of how we collect, store and use your information are provided on our Privacy Policy page. By accepting these Terms, you are also considered to have accepted our privacy policy.
- Your information will never be sold to third parties.
- Information will only be used for service improvement and legal obligations.
- You may request access to or deletion of your information at any time.
10 Limitation of Liability
nabaje accepts no liability for the following:
- Any loss caused by technical errors, server outages or internet connectivity issues.
- Any errors in the software of third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.).
- Loss resulting from a user's negligence or breach of terms and conditions.
- Loss caused by issues with the user's device or network.
Gaming is an entertainment activity. Users must remain aware of the risk of financial loss and place bets within their own means.
11 Responsible Gaming
nabaje firmly believes in responsible gaming. We want all our users to enjoy gaming as entertainment, without falling into addiction or financial difficulty.
- You may set deposit limits, betting limits or session limits on your account at any time.
- You may use the self-exclusion feature to take a break from your account for a set period of time.
- If you notice signs of problematic gaming behaviour, please contact us immediately.
For detailed information and support, please visit our Responsible Gaming page.
12 Dispute Resolution
If you have a complaint or dispute, please first contact our customer service team. We are committed to resolving all disputes fairly and promptly.
Complaints Process
- First, raise the matter via 24/7 live chat.
- If needed, write to [email protected] with full details.
- Our team will contact you as soon as possible and work to provide a resolution.
In disputes regarding game results, the game log data shall be considered final. If there is evidence of a technical error, the relevant bet may be voided and the deposited amount refunded.
13 Right to Amend Terms
nabaje reserves the right to change, add to or remove any part of these terms and conditions at any time. For significant changes, we will endeavour to notify users as far in advance as possible.
Continuing to use the platform after changes have been made will be taken as your acceptance of the new terms. We therefore recommend checking this page regularly.
14 Contact and Support
If you have any questions or need clarification regarding these terms and conditions, please contact us:
- Live Chat: Support available in Bengali 24/7.
- Email: [email protected]
Our support team is always ready to assist you. Our goal is to make your gaming experience at nabaje safe, fair, and enjoyable.
For answers to common questions, visit our FAQ page.